A complete software solution for service and support teams, Vivantio delivers award winning SaaS and on-site solutions to thousands of users worldwide.
Helpdesk, Service Desk and Service Management
Award winning software for service and support teams
Award winning software for service and support teams
Vivantio service desk software is used by organizations large and small, from a diverse range of industry sectors.
Click the links to learn more, or call to discuss your requirements in more detail.
Click the links to learn more, or call to discuss your requirements in more detail.
Supporting Colleagues
:: IT Help Desk
:: Human Resources
:: Facilities Management
:: Finance
:: SAP and ERP
:: IT Help Desk
:: Human Resources
:: Facilities Management
:: Finance
:: SAP and ERP
Supporting Customers
:: Customer Service Team
:: Compliments and Complaints
:: IT Services
:: Mobile Workforce
:: Customer Service Team
:: Compliments and Complaints
:: IT Services
:: Mobile Workforce
Sectors
:: IT Services
:: Legal and Finance
:: Healthcare
:: Education
:: Social Housing
:: Charities/Voluntary
:: IT Services
:: Legal and Finance
:: Healthcare
:: Education
:: Social Housing
:: Charities/Voluntary
Great Customer Experience
Whether you are supporting colleagues throughout your own organisation or external customers and clients, give them all a great experience.
Achieve high service levels and quick responses with Vivantio service management software.
Whether you are supporting colleagues throughout your own organisation or external customers and clients, give them all a great experience.
Achieve high service levels and quick responses with Vivantio service management software.
:: Accept service requests via your web site or intranet.
:: Convert emails to service requests and send automated responses.
:: Resolve service requests quickly and efficiently.
:: Help customers help themselves with searchable self-help documents.
:: Convert emails to service requests and send automated responses.
:: Resolve service requests quickly and efficiently.
:: Help customers help themselves with searchable self-help documents.
The Trusted SaaS Service Desk
With over six years SaaS experience we really know what it takes to deliver secure and reliable SaaS solutions. Vivantio Service Desk is the proven and trusted SaaS service desk.
:: Low, predictable subscription fee.
:: Support and updates included.
:: High availability platform.
:: Backups provided.
:: No downloads. No installs
:: No hardware required.
:: Frequent updates and enhancements.
:: ISO 27001 secure data centre.
With over six years SaaS experience we really know what it takes to deliver secure and reliable SaaS solutions. Vivantio Service Desk is the proven and trusted SaaS service desk.
:: Low, predictable subscription fee.
:: Support and updates included.
:: High availability platform.
:: Backups provided.
:: No downloads. No installs
:: No hardware required.
:: Frequent updates and enhancements.
:: ISO 27001 secure data centre.
On-Site Too!
Although over 90% of our customers choose the SaaS option, Vivantio Service Desk was also designed to be installed on-site. One application, on-site or SaaS. Its your choice.
Although over 90% of our customers choose the SaaS option, Vivantio Service Desk was also designed to be installed on-site. One application, on-site or SaaS. Its your choice.
Customer Success Stories
:: Selwood Housing
:: Hays Customer Service Team
:: Royal Academy of Music
:: Dickinson Dees
:: Selwood Housing
:: Hays Customer Service Team
:: Royal Academy of Music
:: Dickinson Dees
Neil Davies
Service Delivery Manager
Allegis Group
:: Cut resolution times.
:: Transformed the customer experience overnight.
:: Sevenfold productivity gain in first line support.
:: Solved business continuity concerns with SaaS.
:: Email integration, PDAs, reporting and more.
Read the full story here.